At Radial, Warren managed the largest client portfolio, maintaining the highest NPS scores while dramatically growing global client satisfaction. She accomplished this by improving technology as well as ecommerce and banking/payment offerings including 3PL, omni-channel, payments/tax/fraud services and multi-node fulfillment while leading strategic planning and enterprise forecasting. Warren has also personally cemented and expanded relationships with over 100 global clients including many of the best-known household name brands.

Esther Kestenbaum, President of Ruby Has said: “Christine has scaled and led Client Success with stellar results through exactly the kind of high growth trajectory we are experiencing. Her domain expertise in ecommerce fulfillment coupled with a strong consistent track record for driving client satisfaction at scale make her the ideal dynamic leader to take our client experience into the future.”

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“From the moment I first spoke with the Ruby Has team I felt that I belonged. Their energy, passion and focus on the client was immediately obvious. I am thrilled to be a part of this team and use my experience and knowledge to help scale Ruby Has through its hyper-growth by helping our clients succeed,” said Warren.

Prior to her time at Radial, Warren founded a technology startup and was an instructor at the Wharton Small Business Development Center, where she played a key role in the design and delivery of Wharton’s SBDC entrepreneur program.

This hire comes at a key time in Ruby Has’ growth, with multiple expansions having taken place this year. The company established a national footprint by adding a new location in Kentucky in March, and recently more than tripled its existing fulfillment center space in both its Las Vegas, NV and Ontario, Canada locations.

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