The company appoints three new leaders for global presales, North America sales and sales across EMEA and APAC regions, driving customer success and leading the industry’s AI software evolution

Hyland, a leading provider of unified content, process and application intelligence solutions, and the pioneer of the Content Innovation Cloud^TM, is strengthening its sales leadership team as part of a renewed focus on customer success, platform expansion, and AI-driven product innovation. The company has appointed Tara Francois as Senior Vice President, Global Presales; Thomas Bailey as Senior Vice President, North American Commercial; and Malte Dieckelmann as Senior Vice President of Sales for the EMEA and APAC regions. These strategic additions bring seasoned leadership to key markets and underscore Hyland’s commitment to its long-term vision — driving its next billion dollars in growth and achieving sustained success.

“The appointments of Tara, Thomas and Malte are key steps in transforming Hyland’s sales organization to enhance growth and customer support in these vital markets across the North America, EMEA and APAC regions,” said Hyland Chief Revenue Officer, Steve Baird. “They all bring proven global sales experience to Hyland, reflecting the critical importance of our international business strategy, and the need for seasoned leadership to drive our ambitious vision forward.”

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Tara Francois
For more than 25 years, Tara Francois has delivered software solutions to prospects and customers across the globe. She comes to Hyland with significant expertise in building highly effective presales, sales operations, sales and account management teams. Most recently, she served as Vice President, Solutions Engineering for Smartsheet, and has held various sales leadership roles with Oracle NetSuite and Concur Technologies. At Hyland, she will use her impressive background to build and execute a strategic operational plan for our sales engineering and value consulting functions that drive process improvement and innovation globally.

Thomas Bailey
With over 20 years of sales leadership, Thomas Bailey is a seasoned leader at driving growth, transforming teams and scaling strategies. He has a proven track record of evolving sales teams, delivering consistent year-over-year growth, and achieving high ARR retention through data-driven insights. His experience in customer transformation has helped clients transition from legacy models to modern, value-driven solutions. Prior to Hyland, he held senior leadership roles at PTC, where he successfully led enterprise accounts and strategic partnerships. Most recently, he served as VP of North America at aPriori, where he helped customers embrace the digital thread to drive transformational change across their organizations.

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Malte Dieckelmann
Malte Dieckelmann brings over 20 years of global sales leadership experience to Hyland, leading enterprise and solutions sales for international brands across the European, Middle East and Asia/Pacific regions. Based in Munich, Germany, his career includes leadership roles at Rockwell Automation, IBM, Microsoft and Oracle. Most recently, he served as VP Enterprise Software Sales -EMEA at Rockwell Automation, where he drove enterprise growth and led strategic expansions into new markets such as Ireland, Poland and the Middle East.