Inbenta, a global leader in Symbolic AI-based Customer Interactions applications, is excited to announce the launch of their new podcast designated for the customer service industry.

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Inbenta launched “Future of Customer Service”, a weekly podcast hosted by Andrea Palten, Inbenta’s marketing and content specialist. Each episode includes a customer service expert to offer context of the news, struggles, and wins of the customer support industry.

The Future of Customer Service podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of artificial intelligence and support. These experts speak about their perspectives on challenges and opportunities.

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Guests include customer support professionals from HP, Open Table, AMTRAK, Samsung, and other exciting companies.

Jordi Torras, the founder of Inbenta said, “our goal is to work with the technology community to empower customer service leaders. We couldn’t be more excited to bring an open dialogue of customer service experts. This show helps other customer support teams to improve the way they run their departments.”

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