FayeBSG Releases Conversica Integration for SugarCRM

By prweb On Oct 11, 2020

Faye Business Systems Group(FayeBSG), a global technology company, and SugarCRM’s Global Reseller of the Year for 2020, has announced the availability of their Conversica Integration for Sugar. Integrating Conversica with SugarCRM enables users with a virtual assistant’s capabilities to enrich CRM data for leads, contacts, and more.

With the SugarCRM integration for Conversica, sales teams are empowered with an Intelligent Virtual Assistant to find sales-ready leads faster in the buyer’s journey by taking advantage of the seamless exchange of information.

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Features and Benefits of the Conversica Integration for Sugar include:

Monitor the Conversica assistant’s performance from within Sugar
Handover leads to Conversica for processing
Display Conversica fields under leads and contacts in Sugar
Display Conversica conversations history in Sugar
Transfer Conversica conversations to a contact in Sugar once a lead is converted
Display Conversica Dashboards in Sugar

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