TruSight Launches New Technology Solutions to Optimize Customer Experience

TruSight Launches New Technology Solutions to Optimize Customer Experience

Enhanced Capabilities Enable Financial Institutions to Streamline Consumption of TruSight Data and Gain Efficiency

TruSight, the financial industry’s leading provider of third-party risk data, today announced that it has completed its enhanced customer consumption project, including the creation of a new assessment execution platform, customer API integration and custom template functionality.

TruSight’s new platform is purpose-built to enable the company to conduct assessments and interface with third parties and customers efficiently and effectively. The platform structures assessment data in a way that supports maximum flexibility in meeting customer needs while driving operational efficiency. Launched in April, the TruSight platform is a radically new data model that serves as the foundation for the implementation of its API interface and customized product templates.

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The TruSight API, introduced in May, allows customers to connect programmatically to TruSight and retrieve assessment data in a highly structured way. The company is now working with GRC system providers to bring additional connectivity capabilities to the platform.

The final component of TruSight’s enhanced customer consumption solution is the Custom Product functionality, released in June. This capability enables users to create their own customized products by selecting the specific questions they want to review and pay only for what they consume. Functionality is enabled through TruSight curated tag collections as well as customer-defined tags on questions, which can be used once or applied to all products purchased.

“TruSight has built a truly customer-focused platform that gives banks greater access to and control over the valuable third-party risk data that the utility collects,” said Taryn Thompson, Chief Procurement Officer of Bank of America. “As a TruSight board member and a client, we have seen first-hand that the added functionality and connectivity capabilities will deliver significant efficiency gains to financial institutions’ TPRM programs.”

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