Docusign and CLEAR, the security identity company, are proud to announce a powerful new identity verification solution in the U.S. Earlier this year, the companies launched a strategic partnership to enable businesses and consumers to complete digital agreements with speed, security, and ease.

This new solution leverages CLEAR’s B2B secure identity platform, CLEAR1, and its cutting-edge biometric verification technology designed to make it simple and more secure for people to verify their identity directly within the Docusign agreement experience. The partnership represents a significant leap forward in addressing the long-standing challenge businesses face – maintaining security amid the growing threat of identity fraud, driven by generative AI, and also providing a smooth, user-friendly experience.

“Together with CLEAR, Docusign is leading the way in ensuring that businesses don’t have to choose between security and a seamless customer experience,” said Allan Thygesen, CEO of Docusign. “This new solution combines our industry-leading Intelligent Agreement Management platform with CLEAR’s trusted and familiar biometric verification, setting a new standard for identity verification in digital agreements.”

“Identity is the foundation of trust and CLEAR ensures total identity integrity and frictionless experiences,” said Caryn Seidman Becker, CEO of CLEAR. “Our partnership with Docusign helps bring this to life in a digitally connected world with CLEAR1, strengthening trust, simplifying processes and setting a new standard for identity in high-stakes digital workflows.”

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The Escalating Threat of Identity Fraud
Identity fraud is escalating at an alarming pace. Digital document forgeries — largely driven by generative AI — are skyrocketing. When it comes to hiring, Gartner^® predicts that “one in four candidate profiles worldwide will be fake by 2028.”¹ For organizations, the financial toll of identity fraud is staggering, averaging millions of dollars annually.² This reality makes secure and seamless identity verification more critical than ever for protecting businesses and their customers.

The Future of Identity Verification
For years, businesses have struggled with the difficult decision of prioritizing security at the cost of customer convenience, or providing a smooth experience while risking fraud.

According to the Docusign “The Future of Global Identity Verification” report:²

• 66% of businesses feel that fraud prevention and customer experience are competing priorities
• 58% are worried that stronger fraud prevention measures will frustrate customers
• Companies that have invested in advanced identity verification solutions have saved an average of $8 million by reducing fraud

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An Effortless and Secure Experience
With over 33 million members across CLEAR’s platform, and an intuitive and familiar verification experience, this new solution solves this dilemma by offering frictionless, biometric security. Docusign is the first agreement management platform to integrate CLEAR’s trusted experience. This experience is seamless: users who are CLEAR members can quickly verify their identity with just a selfie, and those who are not members can create a free account in less than 90 seconds, all from directly within the Docusign flow.

For an added layer of security Docusign is also introducing Risk-Based Verification in the coming weeks, which dynamically tailors the verification process that a customer must complete, based on their automatically-generated risk profile. Low-risk users can move quickly through the process, while higher-risk scenarios receive additional security checks. With CLEAR available as a new verification method, this added layer is designed to further strengthen fraud prevention without compromising the speed of the agreement process.