Experience Orchestration leader recognized for inclusion, empathy and new hire onboarding

Genesys, a global cloud leader in experience orchestration, today announced that it has been Certified™ as a Great Place to Work® in the United States.

As the global authority on workplace culture, Great Place to Work recognizes organizations that go above and beyond for their employees based on what current employees say about their experiences. According to a survey conducted in connection with the certification, overall, 88% of Genesys employees said it’s a great place to work – 31% higher than the average US company.

In addition, 94% of Genesys employees feel they are treated fairly, regardless of sexual orientation, race, gender or age. Genesys believes these results reflect its commitment to having an inclusive workforce made up of talented individuals who are as diverse as the markets they serve.

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“Genesys being recognized as a Great Place to Work emphasizes how our employees are truly aligned with our values and commitment to deliver the power of empathy to every experience,” said Eva Majercsik, Chief People Officer at Genesys. “We strive to have empathy at the center of everything we do, and it starts with our own employees, in making sure they feel heard, respected and valued. With that foundation we are able to create a diverse and inclusive employee experience that allows everyone to personify our values of embracing empathy, flying in formation and going big.”

Other highlights from the survey include:

• 91% of employees said they are proud to tell others they work at Genesys
• 93% of employees felt new hires are made to feel welcome when joining the company
• 92% of employees believe people care about each other at Genesys
• 84% of employees want to work at Genesys for a long time

Genesys has been named a Great Place to Work throughout the world, with certifications in the US, United Kingdom, Canada, Ireland, Brazil, Japan and Philippines. It also has been named a Great Place to Work for six consecutive years in India, where the company was also named a Best Place to Work for Women for the last three years in a row. In addition to India, the UK was named a Best Place to Work for Women.

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