Strengthens UCaaS Solution Set for Company

BCM One, a trusted managed technology solutions provider, announced that it has acquired Arena One, a facilities-based provider of Unified Communications as a Service (UCaaS). The acquisition expands BCM One’s existing managed hosted voice and unified communications offerings and expands its national customer footprint.

Marketing Technology News: InterSystems Named a Leader in 2019 Gartner Magic Quadrant for Operational Database Management Systems

Arena One owns and operates its own Cisco BroadWorks solution, a carrier-grade platform that is optimized for performance and scale, with active geographical diversity to ensure reliable service with built-in business continuity. “Adding the Arena One offering to our portfolio of services advances our next-generation UCaaS offering, adding a solid BroadWorks platform,” stated Geoff Bloss, CEO of BCM One. “This acquisition allows us to further strengthen our UCaaS operations team of service delivery experts, voice engineers and overall technical expertise to support our growing client base,” added Bloss.

Marketing Technology News: The Coffee Club Takes Action on Customer Experience through Partnership with InMoment

“BCM One is a great fit for us. Not only is there technology and services alignment, but their mission to provide a world-class experience with every human interaction supports our client-service centric approach and culture,” said Dennis Arena, founder and CTO of Arena One, and Jerry Salvi, CEO of Arena One.

BCM One’s acquisition of Arena One is the latest example of the growth initiative the firm set out earlier in 2019 with the acquisition of SIPTRUNK/SIP.US and the recapitalization of the company by Thompson Street Capital Partners.

With over 28 years in the telecom industry, BCM One, a subsidiary of BCM Group Holdings, Inc., is an experienced and highly respected partner to IT leaders nationwide, maintaining an average NPS score of 88 year over year.

Marketing Technology News: Introducing Kibana Lens: an Easy, Intuitive Way to Explore Data