The Concierge Services are aimed at boosting Partner Engagement and adoption of the Bridge™ Partner Enablement Software among channel partners

Leading PRM and Partner Marketing Software Provider, Mindmatrix, has introduced exclusive partner engagement concierge services to help companies enhance their partner engagement levels and adoption rates on the Bridge Partner Enablement Software by their channel partners. The partner engagement package from Mindmatrix covers every aspect of the Bridge PRM and partner marketing software including partner training (to use the Bridge partner marketing software, PRM platform and the Partner Portal solution), end-to-end partner marketing campaign management, MDF management, deal registration, lead management, and more. Mindmatrix offers three tiers of partner engagement services, namely,

• Base Partner Engagement services
• Advanced Partner Engagement Services
• MDF-Funded Partner Engagement Services

Here’s a list of partner engagement services offered by Mindmatrix:

• Sending custom partner engagement emails and also connecting with partners over the phone to highlight the benefits of the Bridge Partner Enablement Software and to encourage them to use the Bridge Partner Portal
• Enabling domain signing for up to 50 partners per month, assisting them in getting started with the Bridge partner marketing software platform
• Additional vendor concierge service hours per month
• Dashboard configuration, helping partners set up the dashboards that are right for them, as per their partner personas
• Ongoing Asset setup/configuration: Setting up ready-to-use, co-branded and personalized assets for the partners onboarding and ongoing playbook configurations
• Proactive partner engagement monitoring and sending monthly engagement reports on partner activities to vendors
• Training sessions (Custom PowerPoint presentations, webinars, group training sessions and one-on-one sessions) to ensure partners leverage the Bridge partner marketing platform to its full potential
• Quarterly, custom partner experience surveys for vendors to gauge partner satisfaction with the Bridge Partner Portal Software
• Level 1 tech support
• Manage email, lead nurturing and social media campaigns for partners
• Registration of deals and MDF requests for partners
• Lead management for partners

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Harbinder Khera, CEO, Mindmatrix, says, “We know that investing in the Bridge partner portal is just the first step towards partner enablement success. As a vendor, you simply can’t force partner engagement and adoption. Your partners have to willingly and actively use your partner enablement software. The challenge is, they are too busy trying to close leads and generate sales revenue, and they can’t afford to spend a lot of time learning or exploring yet another new partner portal software. That’s the reason we have introduced these partner engagement concierge service packages. By covering every aspect of PRM and partner marketing, including partner training, lead and partner marketing campaign management, MDF management, deal registration, etc, our partner engagement concierge services ensure the partners are leveraging their vendors’ investment in the Bridge Partner Enablement Software to its maximum potential. As a result, both — the vendors and partners stand to benefit tremendously from the Bridge Partner Software. From the partner’s perspective, it helps them market better and drive more sales revenue, while the vendors enjoy higher partner engagement, better partner mindshare and ultimately, generate more revenue from their channel ecosystem.”

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