ABBYY, a Digital Intelligence company, has appointed Aileen Allkins as a Non-Executive Director to its Board and added Anubhav Saxena as an Advisory Board member. These appointments follow the appointment of renowned tech executive Robert Youngjohns as Chairman of the Board to drive ABBYY’s growth strategy. Allkins and Saxena will be instrumental in transforming customer engagement, building strategic partnerships, and executing product innovation to generate significant market leadership.

Currently based in the UK, Allkins is CEO of Aileen Allkins Consultancy and was most recently Corporate Vice President of Global Customer Service and Support (CSS) at Microsoft where she revitalized a global team to offer world-class customer service. Previously, she led worldwide software support at Hewlett Packard Enterprise (HPE) where she significantly improved customer satisfaction and retention rates.

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“Customer delight is at the heart of every successful business and ABBYY truly understands this and the interconnected relationship between customer engagement and company growth,” commented Allkins. “I’m looking forward to joining the Board of Directors to help the business cement its status as one of the most innovative digital intelligence companies.”

Saxena is currently Chief Growth Officer at Palo Alto, California-based HeadSpin, and was previously Executive Vice President and Chief of Global Alliances at Automation Anywhere where he helped create one of the largest intelligent automation companies valued at $6.8 billion.

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“I’m delighted to join this great team,” commented Saxena. “I’ve always admired ABBYY’s industry-leading platforms, vision, and continuous innovation that powers mission-critical businesses. I’m looking forward to working closely with the Board and the executive team as they scale their next-generation intelligent automation platforms to create digital showcases.”

“We are honored to have Aileen and Anubhav share their expertise with our leadership team as we enter a new phase of our company growth,” commented Ulf Persson, CEO of ABBYY. “Aileen and Anubhav will be most impactful with customer experience and product strategy as we forge ahead with our Digital Intelligence strategy.”

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