Newgen Software Inc., a provider of Business Process Management (BPM), Enterprise Content Management (ECM) and Customer Communication Management (CCM) platforms, announced that it successfully hosted its Customer Conference at Marriott World Center, Orlando, FL on June 21 and 22, 2018. The conference brought together industry leaders, influencers, and analysts from leading organizations across the US, Canada, Caribbean and South America. Newgen’s customers, across verticals, presented their digital transformation stories through interesting case studies.

“We started 26 years ago and have been building world-class software products since then. Building complex business applications are imperative for the ever-changing needs of enterprises and we are committed to delivering beyond expectations. We will strive to continuously innovate our products and keep them state-of-the-art in order to keep our customers ahead of the curve. We have no failed installations till date,” said Diwakar Nigam, Chairman and Managing Director, Newgen Software.

At the conference, Nigel Fenwick, VP and Principal Analyst, Forrester Research Inc. delivered a keynote on accelerating digital transformation with automation platforms; followed by a presentation by Anand Raman, VP – Sales & Marketing, Newgen Software Inc. titled “Navigate the Digital Storm and deliver 2x value”.

Also Read: Newgen Positioned as a Leader in Cloud-Based Dynamic Case Management by Forrester Research

Mr Raman talked about ‘how enterprises can delight their customers, be faster than the fastest, and make their business infinite’. He also highlighted the need for a connected enterprise which can orchestrate, contextualize and engage with the customers with the help of a unified digital platform.

Virender Jeet, Senior Vice President, Newgen Software, delivered a presentation titled “Platforms to Drive Digital Business” and spoke about how industry framework built on agile digital platforms like BPM, ECM and CCM offer value to enterprises.

Alyson Clarke, Principal Analyst, Forrester Research Inc., delivered a banking keynote on how banks can accelerate digital transformation.

The second day of the conference featured a technology showcase, organized to provide a first-hand experience of new innovations in the space of Artificial Intelligence, Machine Learning, Digital Sensing, Predictive Analytics, RPA and low-code. An interactive solution showcase allowed customers to deep-dive into Newgen Solutions in Banking, Healthcare, Government and Insurance domains.

Recommended Read: Gartner Cites Newgen Software As A ‘Visionary’ In The 2017 Magic Quadrant