Merchants drive the ultimate shopper experience and empower customers to become lifelong fans with new solution

Searchspring, the global leader in site search, product merchandising, and ecommerce personalization, announced it launched Searchspring Live Indexing to more quickly present accurate data to shoppers, improve the shopper experience, and create lasting customer loyalty. Searchspring Live Indexing automatically makes changes to products in minutes, which means merchants can present the right shoppers with the right products at the right time.

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“Shoppers today demand an experience that is second to none”

Ecommerce retailers add to and edit their product catalogs frequently. As a result, these catalogs are frequently out-of-date, causing headaches for merchants and shoppers alike. Dozens of merchants are already using Searchspring Live Indexing to overcome this challenge and drive a better experience than traditional database indexing, ensuring:

• Product information, including out-of-stocks, pricing, and details such as color and sizing, is kept up-to-date. This is especially critical during high-volume shopping periods like flash sales or Black Friday, and eliminates surprises for shoppers.
• Internal teams can work together quickly and effectively, as price, inventory, and merchandising changes are reflected in minutes.

“Shoppers today demand an experience that is second to none,” said Peter Messana, CEO, Searchspring. “Merchants need to respond to these demands by being as flexible and accurate as possible. Searchspring Live Indexing enables merchants to reflect changes to their product catalog instantly. This is an excellent way to drive a trustworthy and amazing shopper experience.”

Searchspring Live Indexing is immediately available for customers on the Shopify platform and will be rolled out across additional ecommerce platforms throughout this year. Merchants interested in Searchspring Live Indexing should contact Searchspring to join the rollout list.

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