Online assessment provider to help companies test candidate transferable skills pre-hire

Questionmark, the online assessment provider, has released a discounted bundle to help e-commerce companies recruit the right candidates to cope with increased demand. The assessment products and services on offer will enable recruiters to assess candidates pre-hire to ensure they have the skills to thrive.

The Coronavirus crisis is accelerating a trend from traditional retail to e-commerce. Forecasters predict that many of the shops that have been forced to close will never reopen.¹ At the same time, online shopping is increasing.

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Displaced retail workers are searching for new opportunities. E-commerce organizations will need to make new hires to deal with increased demand. Recruiters must decide whether those with a background in traditional retail have the skills to be productive in the new environment.

Evidence suggests that many in the retail sector possess a wealth of transferable skills including computer-literacy and numeracy³. However, it cannot be assumed that these are universal. Over a quarter of current retail bosses say that their workforce does not have sufficient digital and tech skills for a fast-changing retail environment.

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The discounted bundle from Questionmark includes access to the platform, anti-cheating safeguards and support in authoring content. It will help employers assess which candidates have the relevant skills before they make the hiring decision.

Lars Pedersen, CEO of Questionmark said, “as e-commerce organizations look to expand, they would be wise to recruit people with a background in retail. But determining which individuals have the transferable skills is essential. Research shows that people lie on their CVs. Interviews are vulnerable to unconscious bias. It’s only by testing the skills of candidates before making the hiring decision that you can be sure they have what it takes to hit the ground running.”

Recruitment decisions really matter. Eight out of ten hirers admit to making poor recruitment decisions. Thirty-nine percent of them noticed the error within weeks of the candidate starting.⁵ By assessing staff pre-hire these risks can be managed and minimised.

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