Staples US Retail Partners with Instacart

Staples US Retail Partners with Instacart

New partnership gives small business owners, remote workers, parents and teachers another way to shop for working and learning essentials

Staples US Retail announced a collaboration with Instacart to launch same-day delivery from more than 1,000 Staples US retail locations. The partnership offers customers a safe and convenient way to shop for an assortment of products from trusted brands ranging from home office essentials to back-to-school necessities, and most importantly, cleaning supplies and PPE to accommodate increased safety needs amidst COVID-19.

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“Staples has always taken great pride in connecting our community with the supplies and support they need. As we navigate the next chapter of our new normal together, we have an increased responsibility to provide our customers a safe, clean shopping environment, whether they are coming into our stores, picking up a curbside order or getting that order delivered,” said Mike Motz, Staples US Retail CEO. “As small businesses prepare to reopen, and communities plan for the upcoming school year, we’re thrilled to partner with Instacart to enable a new same-day delivery option that is serviced by local community shoppers through their local Staples Store.”

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“We’re proud to grow our partnership with Staples and introduce delivery from nearly all Staples U.S. retail locations via the Instacart marketplace,” said Chris Rogers, Vice President of Retail at Instacart. “More people than ever are relying on Instacart as an essential service to get access to the goods they need. With home now serving as both a workplace and school for so many families across America, we’re proud to work with Staples to make it easier to adapt to this new normal and bring Staples’ wide variety of office supplies directly from the local store to the customer’s door.”

Each order begins with customers entering their zip code and adding items to their virtual cart. Next, an Instacart personal shopper will head to the store, shop for their items and deliver the order within the customer’s designated timeframe – same-day, or for convenient scheduling, up to two weeks in advance. Instacart will also offer customers the opportunity to enter their Staples Rewards number when shopping – ensuring qualifying purchases are counted toward their loyalty rewards.

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MTS Staff Writer

MarTech Series (MTS) is a business publication dedicated to helping marketers get more from marketing technology through in-depth journalism, expert author blogs and research reports.

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