Tell us how you came to be at Mediasmith.

Before recently becoming CEO, I was the COO for eight years. And, prior to joining Mediasmith, I was was EVP and General Manager for Carat/Aegis and had worked at Leftfield, TBWA\Chiat\Day, and McCann-Erickson. So, I’ve been in similar roles at media agencies for a large part of my career. What really drew me to Mediasmith was what still makes it a compelling agency today, it’s independent and transparent, and the people here are dedicated to client success, which means we’re constantly evolving, experimenting and improving. We like to say that we’re craftsmen, shaping the world of modern media.

You and other Mediasmith executives recently bought Mediasmith from its two founders. How did the deal come about?

David Smith and Karen McFee founded the firm 30 years ago and did a tremendous job building a media agency that started as a purely traditional agency and really went digital in a way that others didn’t, understanding unique brand challenges and not just thinking of digital as a low-cost, high-scale option. Mediasmith was later a pioneer of programmatic buying and was known for being nimble and transparent.

We pride ourselves on remaining independent in a time when shops are getting bought by the big conglomerates, we speak out on behalf of our clients. It’s exciting that at the time of the 30th anniversary, the two founders get to know that the house they built will stay “in the family.” We aren’t taking on outside capital, we aren’t getting acquired by a huge holding company. We are going to keep doing what we’ve been doing. And Dave will still be involved as Chairman.

Why haven’t you sold to one of the agency behemoths?
While many independent agencies have been acquired by holding companies in the past decade, Mediasmith has thrived by being consultative. Our clients appreciate our independence because we are responsive and feel like a part of their internal team. We want to remain strategic and creative so that we can continue to empower brand clients and differentiate from the less personal. We have grown over the years, but we remain actively involved in clients’ businesses. We like to be at the forefront of digital media planning and activation and clients love that we stretch their budgets rather than come back asking for bigger budgets to pay for massive overhead!

The firm has been known for transparency in an age when many agencies were known for shady billing.

Yes, Dave has won industry awards for transparency and service to clients, and has been covered for remaining above board as many agencies were called out for opaque billing practices. We plan to continue to serve our clients and the industry by continuing to champion the practices and ideals we believe will be good for the long-term health of both buyers and sellers. When people look for short-term gains by gaming the system, it affects the whole ecosystem in a negative way and we want to keep the marketplace free of nefarious practices. So, we plan to stay the course.

Tell us about what you have you learned from some of your clients.

We learn different things with each of our clients, which vary from tech giants to start-ups. We really work as a client partner and customize the strategies we put in place to work with each brand’s larger objectives. What might work for one brand might not be effective for another. So, we think outside the box for one client and plan a big creative out of home approach; while another might really be served by experimenting with digital video.

What trends are you noticing when it comes to programmatic?

Programmatic used to be this unknown, experimental thing that brands would allocate a small portion of their budget to test. But we’ve really come a long way. Now it’s often over half of a digital media budget and pretty seamless when paired with direct buys.

Where do you see mobile advertising going in 2019? In the next five years?

Among things we want to see are better creative opportunities. It’s a major form-factor challenge for advertising. That needs to be solved with a partnership between media and creative and publishers and mobile technologies.  We owe that to our client marketers.

Now that you’re CEO, what changes have you planned?

As I mentioned, we really want to stay the course in terms of our focus on clients, our independence, our transparency. But of course, there are always changes around us that we must react to. We find that brands are bringing more capabilities in-house and staffing up internally. We aren’t going to change that trend by ourselves, but we’re going to compliment it by providing even more consultative services, strategic direction, insight and education. We’re also planning to grow our footprint, with hires across the US to serve clients in more varied locations in the US.

Thank you, John! That was fun and hope to see you back on MarTech Series soon.