DRUID, a worldwide leader in conversational AI technology for enterprise productivity, and Service Centrix, a consulting company among the leading RPA implementation providers for the CEE region, are pleased to announce they have entered a strategic partnership focused on empowering businesses to focus on the key drivers by enabling seamless IT processes throughout the organization and providing conversational solutions to various business challenges.

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DRUID brings conversational out-of-the-box capabilities to RPA robots from UiPath, a leading enterprise software automation company, adds enhanced cognitive services and simplifies automated tasks. DRUID virtual assistants can communicate and trigger actions with both attended and unattended robots to streamline complex end-to-end hyper-automation projects in a human-like manner. The power and accessibility of DRUID chatbots reside in the revolutionary proprietary NLP engine that natively supports over 45 languages. Simultaneously, over 500 pre-built conversational skills by roles, processes, and industries ensure fast time to value.

“Our objective is to continuously develop our solution portfolio with modern technologies, to offer to our prospects an entirely new level of customer experience. With DRUID, we will be able to fulfill our goals by providing conversational automation in several sectors “, stated Vladimir Kantchev, RPA Architect and Managing Partner  Service Centrix.

“This cooperation will enable DRUID chatbots to deliver a conversational, modern and intuitive solution to the requirements for individualized engagement”, stated Simona Hurjui, Alliances, and Channels Partner Enablement Lead DRUID.

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