PureSoftware, a global software products and services company, together with TFI Research, a global leader in market surveys and integrated insights have conducted a comprehensive study on conversational AI in banks and released ‘The Global Report on Conversational AI for Banks 2022.’

The report includes detailed insights into conversational AI in banks, the evolution of AI besides its application within the banks, and how the technology is shaping the next-gen banking experience. Through the report, readers can get explicit understanding on how conversational AI is powering the banking success, the organizational as well as customer centric opportunities it brings, and how it is transforming traditional banking value chain, processes, along with the journeys of both banking customers and employees.

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Conversational AI is set to usher in the new era of human-bot collaboration in the banks around the world. The time is ripe for the Readers, Academicians, Policymakers, Researchers, Chief Executive Officers, Chief Digital Officers, Chief Technology Officers, Support Teams, and Community Managers to have a thorough read into the report and uncover some transformational and unique insights that can be leveraged to develop multidimensional AI driven digital strategy for banks.

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