Acquisition of Canada’s Largest Independent Microsoft Dynamics 365 CE Partner Expands HSO’s Footprint and Service Capability in North America.

HSO, a leading global business transformation partner, today announces the acquisition of CRM Dynamics Ltd, the largest independent Microsoft Dynamics 365 partner in Canada.

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CRM Dynamics Ltd has established itself as a leader in the design and implementation of CRM solutions based on Microsoft Dynamics 365. Serving industries such as Financial Services, Public Sector, Professional Services and Manufacturing, the company has successfully completed over 700 CRM implementations, with a clear focus on delivering business solutions faster and more cost effectively using industry blueprints. CRM Dynamics Ltd is a premier Microsoft Gold partner and a member of Microsoft’s elite Inner Circle.

Bill Gardner, Co-CEO CRM Dynamics comments “For over 15 years, CRM Dynamics Ltd has served customers throughout Canada. By becoming part of the HSO family, we can immediately address the growing and global needs of Canadian businesses, leveraging deep industry expertise and more expansive global delivery capabilities across the full Microsoft platform, plus, critical 24×7 customer support. At the same time, we can provide local support to existing HSO clients operating in Canada.”

Peter J. ter Maaten, founder and CEO of HSO, adds “We are delighted to welcome Bill and the CRM Dynamics family to HSO. Their expertise and proven capability in Sales, Marketing, Customer Service and Field Service solutions strengthen our capabilities in a strategic market. We are excited for the opportunities that lie ahead.”

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After 18-months of severe disruption caused by the global pandemic, the need for companies of all sizes, across all industry-sectors, to accelerate the impact of digital transformation is paramount, as businesses look to identify new revenue streams and safeguard existing ones.

Peter J. ter Maaten continues “Our vision is clear. We aim to become the leading global provider of business and digital transformation services leveraging the Microsoft platform, by combining industry expertise, business process and best practices to provide our clients with a global business partner that can accelerate the impact of their transformation needs.”

The acquisition of CRM Dynamics Ltd further strengthens HSO’s presence in North America and is the third such acquisition in the region since receiving significant investment from leading technology investment company The Carlyle Group in 2019.

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