The CXApp Launches Automated, Contactless Interactions for Its Connected App Experience

When offices re-open and employees return to work, technology will be the building blocks for a contactless workplace experience.

Creating low-touch, yet highly accessible work environments will be a core principle going forward. The CXApp facilitates a unified workplace where employees have on-demand access to real-time communications and contextual experiences in one app from employee to employee, building to building, campus to campus, and worldwide.

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A CoreNet Global survey details 35% of workers plan to return to the office in May 2020, 30% in June, and 33% are unsure when. But, the world has changed. To ease uncertainties, and assure employees of their health, wellness, and value, contactless engagements and hyper-focused communication channels will be the key to a thriving workplace.

A release of new platform features enable enterprise organizations to convert physical touchpoints into digital interactions and restructure high-exposure areas in the workplace. According to McKinsey & Company, The United States has seen a 20% increase in preference for contactless operations.

“There is a shift in workplace experience that puts a focus back on smart, connected spaces,” says Leon Papkoff, CEO and Chief Customer Strategist. “It’s done by leveraging IoT devices and sensors to create a ‘no-touch’ environment so employees feel more comfortable when they come back to the office.”

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High-tech considerations before returning to work in the new world include:

Creating more contactless interactions
Planning an IoT and device strategy
Implementing location-aware technologies to aid social distancing guidelines
Integrating remote access technology
Leveraging real-time communication platforms

The CXApp consolidates these fundamental needs into one platform, with smart, new features that directly aid organizations during the shift to contactless environments.

Employee Density Monitoring
Mobile Food Ordering
Digital Badges and Authentication
Virtual Meeting Support
Conference Room Relay
Janitorial Request System
Touchless Visitor Management
Contactless Room and Desk Booking (via in-app scheduling tools, beacons, and near-field communication technology)

Each feature offers a ‘touchless’ experience. “Having one app that can control physical and digital touchpoints across your work environment is the type of tool employees will need as we look at re-building our workspaces for the next generation,” notes Papkoff.

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What are you doing to make sure work environments are a haven for employees, partners, and visitors alike? Are you prepared?

The CXApp is a mobile solution for digital customer experience programs across meetings, events, communities and campuses. Serving as a comprehensive workplace experience solution, our SaaS platform drives engagement with a mobile-first mindset across workplace operations through personalized and connected on-site journeys. We are the leading mobile app platform you can customize and deploy across all locations, all buildings, all programs year after year.

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