Qualtrics Announces Online Community Connecting Experience Management Platform Users

Qualtrics, the leader in research and experience management, announced the Qualtrics Community, a new, online forum to bring together users of the Qualtrics Experience Management Platform™. The Qualtrics Community allows users to share best practices, tips and advice about using the Qualtrics Experience Management Platform, the world’s only unified experience management platform, utilized by over 8,500 enterprises worldwide to manage the core experiences they provide across their businesses—including customer, product, employee and brand experiences.

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The Qualtrics Community members include some of the most prolific Qualtrics users in their fields, compiling thousands of years of combined expertise across business, technology, and academic industries, to name a few. The community is open to expert and novice users alike, and is a forum to discuss the projects that drive them, trade tips and tricks, and to enable networking with other users.

The Qualtrics Community aims to facilitate education and collaboration, allowing users to ask for advice on how best to build their projects using the Qualtrics Experience Management Platform. Experts are available across many domains, including customer experience, employee experience, product experience, brand experience and market research domains. Members can comment and tag the responses they find to be the most helpful. The Qualtrics Community Team is also present to help foster meaningful connections and keep community members on their toes by running competitions and challenges where they can earn points and badges to move up in rank in the community.

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“I love being able to quickly ask questions of other users of the Qualtrics platform to find alternative solutions, or even have a discussion on best practices. This exchange of knowledge has saved me hours across projects,” said Rachel Cvetkovski, an Associate at THREE. “I’ve never had a community of people outside my own company to use as a resource, so I’m very grateful for the collaboration.”

“Everything we do at Qualtrics is focused on building amazing software for our customers and then helping them to best utilize those tools to create amazing experience programs,” said Paul Sheets, Head of Global Operations at Qualtrics. “While we offer world-class training and support programs, sometimes users just want to quickly bounce an idea or problem off another user who has been in their shoes. We created the Qualtrics Community as part of our ongoing commitment to helping our customers learn, collaborate and succeed. It’s a place where novice users can connect with experts, obtain high quality information and create new professional connections, or even friends, along the way.”