Medallia, Inc., the global leader in experience management, announced that Schülke & Mayr has selected Medallia as its experience management platform of choice.

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“Schülke & Mayr’s business delivers important hygiene products to the healthcare and dental provider industry where business-to-business customer experience is front and center in the current environment. Companies across all industries critical in today’s economy use Medallia to engage customers and ensure they are delivering stellar experiences,” said Elizabeth Carducci, chief revenue officer for Medallia.

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Medallia Experience Cloud leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results.

Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.

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