Softchoice announced that it has earned the Cisco Advanced Customer Experience (CX) Specialization, an exclusive recognition of our customer success capabilities. Softchoice is one of only two Cisco partners in North America to earn this specialization in both the United States and Canada.

The Cisco Advanced Customer Experience (CX) Specialization recognizes Softchoice’s ability to support customers across the full lifecycle of Cisco solutions, positively impacting customer success and customer experience.

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“Softchoice’s Advanced Customer Experience Certification from Cisco is a testament to our focus on pairing advanced technical competencies with an approach that puts the success of our customers first”

“Softchoice’s Advanced Customer Experience Certification from Cisco is a testament to our focus on pairing advanced technical competencies with an approach that puts the success of our customers first,” said John Dumo, Vice President, Customer Success & Customer Experience, Softchoice.“This sets us apart in terms of architecting and delivering solutions for our customers to succeed.”

Softchoice’s Enterprise Lifecycle Management service provides the framework and guidance needed for customers to reduce the cost and complexity of enterprise licensing. The Enterprise Lifecycle Management service serves as the foundation of Softchoice’s Cisco Customer Experience practice and allows organizations to better manage their enterprise licensing, decrease compliance risk and increase the impact of their technology investments.

Softchoice is a Cisco Advanced Services Partner, a Gold Provider and also holds Master Collaboration Specialization, Master Security Specialization (Canada) and a certified Cisco Gold Integrator in the USA. Learn more about Softchoice’s expertise in Cisco solutions.

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