Honor includes recognition as one of the best employers for veterans, new grads, women, and diversity

TTEC Holdings, Inc., a leading digital Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, announced it was named as one of America’s Best Employers of 2021 by Forbes magazine. In addition to being named as a top 500 employers in America, TTEC is also extremely proud to be ranked as one of the:

• Best Employers for Veterans
• Best Employers for New Grads
• Best Employers for Women
• Best Employers for Diversity

Based on anonymous employee surveys completed by over 50,000 people, TTEC made the list of America’s best large-sized employers by scoring favorably on work-related topics including working conditions, salary, development potential, and company image.

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Ken Tuchman, founder, CEO, and chairman of TTEC credits the recognition to TTEC’s focus on the employee experience. “Being named a top employer in America by Forbes is truly an honor. From the very beginning, we’ve known that our most valuable asset is our employees. We’ve invested heavily in creating an environment where our people feel engaged, empowered, and inspired by their work. It is very simple. Happy employees make happy customers. And happy customers translate into increased shareholder value for our clients and TTEC.”

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Tuchman continues, “Working on the front lines of digital customer experience, we are passionate about our mission of infusing humanity into technology. Whether it is our brand ambassadors, our CX strategists, technologists, or engineers, our people are a key driver of our success, and we are truly grateful for all of their contributions.”

TTEC’s recognition as one of America’s Best Large Employers is a direct result of its focus on the employee experience (EX) in a digitally-enabled, virtual work environment. TTEC’s EX is supported by its proprietary Humanify @home platform, which recently won the CCW Disruptive Technology of the Year award for RealPlay, an AI-enabled learning and performance module.

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