Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from TTEC Holdings, Talend, Zinier, Vonage, Fusionex, and Yext.

TTEC Named a Top 25 Employer Partner for Remote Work in 2020 by Virtual Vocations

TTEC Holdings, Inc., a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, announced that it ranked #13 on Virtual Vocations’ annual list of the Top 25 Employer Partners for Remote Work in 2020.

Talend Accelerates the Journey to Lakehouse Paradigm with Expanded Databricks Partnership

Talend, a global leader in cloud data integration and data integrity, announced its continued partner momentum with Databricks. With the Winter ’20 release of Talend Data Fabric, including Stitch Data Loader for data ingest, Talend now supports Delta Lake.

Zinier Arms Utilities with Field Service Automation to Power Always-On Service and Workforces

Zinier, the leader in field service automation, today announced new partnerships with the utilities divisions of leading global system integrators including Tata Consultancy Services, Tech Mahindra and Capgemini. The alliances support growing adoption of intelligent automation by utilities and their field service organizations – the people and systems that maintain the critical infrastructure and services that keep our lights on and the world connected.

CitNOW Drives Business Transformation with Vonage Communications Solutions

Vonage, a global business cloud communications leader, announced that CitNOW has implemented its fully-integrated unified communications and contact centre solutions to drive better customer experiences and support its global expansion.

Fusionex to Power Up Leading International Corporate Group via AI and Big Data

Multi-award-winning data technology specialist Fusionex has been awarded a multi-year deal with one of the leading international corporate groups to modernize their current customer engagement approach by reimagining the entire customer journey through the use of advanced digital technologies.

Yext Releases COVID-19 Global Search and Engagement Report with Interactive Data Hub

Yext, Inc., the Search Experience Cloud company, today announced the release of its COVID-19 Global Search and Engagement Report to help illuminate the impact the COVID-19 epidemic has had on consumer search behavior across industries around the world. The report follows an 84% increase* in the number of updates clients have made in the Yext platform. The uptick indicates businesses are relying on their Yext Knowledge Graphs to provide their customers with accurate and timely information during the COVID-19 pandemic.

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