Advanced identity verification technology and know your customer offerings provide seamless verification process for Twisto customers and ensures compliance

Veriff, a global identity verification provider, announced its partnership with Twisto, A Zip Company, a buy now, pay later (BNPL) business, to provide identity verification (IDV) services for online merchants. With this partnership, Veriff expedites the IDV process for Twisto customers, while ensuring compliance with know your customer (KYC) regulations.

Veriff’s AI-powered identity verification technology is now available through Twisto’s platform, enabling consumers to quickly and seamlessly verify their identities. Veriff provides best-in-class KYC verification with its video-first technology and offers an extra layer of protection for users through location verification.

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“The BNPL payments market is highly regulated, and as a business in this space we need to ensure that we comply with KYC and anti-money laundering (AML) regulations which require us to verify the identity of our customers,” said Pavel Prucek, Head of Product at Twisto, A Zip Company. “The biggest challenge we faced was balancing the tradeoff between the customer friction and the reliability of data we gather in the IDV process. Veriff enables a seamless and quick IDV flow that also provides the customer data and information we need to ensure compliance.”

Since integrating Veriff’s technology, Twisto has experienced a customer conversion rate increase of almost 15 percentage points. The BNPL platform has also almost fully eliminated verification application returns due to Veriff’s streamlined IDV process and ability to identify and flag low-quality or incomplete pictures submitted to the verification process.

“The last two years spurred a dramatic evolution within the financial services and online payments industry, resulting in a rise in stringent regulations to address growing fintech fraud rates,” said Raul Liive, Head of Product at Veriff. “It’s never been more critical for payments companies to remain a few steps ahead of these fraudsters while maintaining regulatory compliance. We’re thrilled to partner with Twisto to ease the verification and compliance process for them and their customers.”

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