DATA Communications Management Corp. (“DCM” or the “Company”), a leading Canadian provider of print and digital solutions that help simplify complex marketing communications and workflow, announced that its CCM360 software platform was named to the Aspire Leaderboard by independent advisory firm Aspire Customer Communications Services (CCS) in recognition of DCM’s leadership among its Canadian peers in the customer communications management (CCM) and customer experience management (CXM) software space. Aspire ranked DCM as a leader in CCM – CXM Communications Outsourcing across 10 of 13 evaluated industry verticals in Canada.

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“DCM is a leading Canadian CCM provider that effectively bridges marketing and regulatory customer communications, powered by its CCM360 software platform,” said Kaspar Roos, Founder & CEO of Aspire CCS. “Their focus on intelligent document processing and e-forms capabilities is a key differentiator that directly addresses the operational challenges that large enterprises increasingly face in managing complex communication workflows.”

“Our recognition on the CCM Leaderboard is a strong validation of the value the CCM360 technology platform and our investment to develop an end-to-end solution that seamlessly integrates regulatory and marketing communications across print and digital channels,” said Richard Kellam, President & CEO of DCM. “The CCM360 platform provides us with a powerful tool to drive digital adoption across our current client base and to pursue new business wins other regulated companies managing complex communications workflows.”

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CCM360

CCM360 leverages DCM’s technology platforms, including DCMFlex™, to create a unified solution for personalized, omnichannel customer communications from a centralized, controlled environment. The platform provides end-to-end support, from design and data integration to distribution and monitoring, reducing operational burden and compliance risk. CCM360 seamlessly manages and delivers personalized, compliant customer communications across print, email, SMS, and digital portals, all from a unified platform.

CCM360 is backed by DCM’s cross-functional team of experts, strong security and compliance frameworks and decades of experience in banking, healthcare, energy, and other regulated sectors. Whether it is a bill, statement, letter or policy update, every touchpoint is an opportunity to build our clients brand and strengthen loyalty while ensuring tight regulatory compliance.