Dialpad joins the ranks of Canva, Microsoft, SpaceX, and more

Dialpad Inc., the industry leader in AI-powered communication and collaboration, has been named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2022. This year’s list honors businesses making the biggest impact on their industries and culture as a whole — ultimately thriving in today’s ever-changing world. These companies are creating the future today with some of the most inspiring accomplishments of the 21st century. In addition to the World’s 50 Most Innovative Companies, 528 organizations are recognized across 52 categories.

Dialpad built the industry’s first AI-powered contact center solution deployed on a single, unified platform. Dialpad’s Truly Unified Communications as a Service (TrueCaaS™) platform is born in the cloud and provides clients with a single, integrated app to communicate, support customers, and sell, across voice, video, messaging, social, chat, and self-service on any device. With conversational AI automatically determining customer intent, controlling routing, guiding agents, and providing transcription and other services to callers, Dialpad’s TrueCaaS platform simplifies the end-user experience and enables customers to work beautifully from anywhere.

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“The world’s most innovative companies play an essential role in addressing the most pressing issues facing society, whether they’re fighting climate change by spurring decarbonization efforts, ameliorating the strain on supply chains, or helping us reconnect with one another over shared passions”

“Dialpad is honored to be named one of the World’s Most Innovative Companies by Fast Company. Our mission to revolutionize business communications has always centered around helping businesses unify different methods of communications in a mobile-friendly manner,” said Craig Walker CEO and Co-founder of Dialpad. “Dialpad users can rely on just one application for all business communication — staying productive from anywhere.”

The World’s Most Innovative Companies is Fast Company’s signature franchise and one of its most highly anticipated editorial efforts of the year. It provides both a snapshot and a road map for the future of innovation across the most dynamic sectors of the economy. Fast Company’s editors and writers sought out the most groundbreaking businesses across the globe and industries. They also judged nominations received through their application process.

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“The world’s most innovative companies play an essential role in addressing the most pressing issues facing society, whether they’re fighting climate change by spurring decarbonization efforts, ameliorating the strain on supply chains, or helping us reconnect with one another over shared passions,” said Fast Company Deputy Editor David Lidsky.

For the second year in a row, to coincide with the issue launch, Fast Company will host its Most Innovative Companies Summit on April 26–27. The virtual, multi day summit celebrates the Most Innovative Companies in business, and provides an early look at major business trends and an inside look at what it takes to innovate in 2022. Fast Company’s Most Innovative Companies issue (March/April 2022) is available online here, as well as in-app form via iTunes, and on newsstands beginning March 15. The hashtag is #FCMostInnovative.