Twilio, the leading cloud communications platform, today announced two additions to its leadership team. Eyal Manor is joining as Chief Product Officer, effective November 15, 2021, and Dana Wagner is joining as Chief Legal Officer, effective December 13, 2021. Manor will oversee the execution of Twilio’s future product roadmap, working to deliver on its vision to build the leading customer engagement platform. Wagner will lead the Company’s legal, government affairs, regulatory compliance, and privacy teams as Twilio continues to expand and scale globally. Both Manor and Wagner will join Twilio’s executive management team, and Wagner will become its Corporate Secretary. Manor will report to Twilio’s co-founder and CEO Jeff Lawson and Wagner will report to Twilio’s Chief Operating Officer Khozema Shipchandler.

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“Twilio’s vision is to build the world’s leading customer engagement platform — enabling personalized customer experiences in real-time, across every channel”

“Twilio’s vision is to build the world’s leading customer engagement platform — enabling personalized customer experiences in real-time, across every channel,” said Jeff Lawson, CEO and co-founder of Twilio. “As Twilio continues to deliver on its next phase of growth, it’s critical that our leaders have deep experience innovating at global scale while keeping privacy and trust at the forefront of everything we do. I’m thrilled to welcome Eyal and Dana to our leadership team as they both have a proven track record, and the knowledge and expertise needed to deliver on Twilio’s generational opportunity.”

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Eyal Manor joins Twilio from Google where he was Vice President and General Manager of Engineering and Product. He has been a driving force within Google’s engineering and product teams for nearly 14 years. Manor helped to build and scale the Google Cloud Platform, Cloud Commerce and Google Ads products including starting Ad Exchange, building YouTube and helping to define Google’s security and policy. Prior to Google, Manor held executive positions leading startups and in research after graduating from Tel Aviv University. He has been an advisor for CapitalG for almost seven years.

“I’m excited to lead the team building the platform to empower better, more personalized and useful customer engagement,” said Manor. “With the combination of Twilio’s communications platform and Segment’s leading customer data platform, we are well positioned to democratize data so any B2C company and marketer can deliver the exceptional interactions customers today expect across every touchpoint.”

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