Total Economic Impact study shows power of API-first approach, including 95% reduction in outages and degradations caused by code errors among Postman customers

Postman, the world’s leading API Platform, today unveiled a study conducted by Forrester Consulting on the Total Economic Impact of the Postman API Platform. The study found the Postman API Platform delivered a 339% return on investment and an $8.17 million net present value over three years for a composite organization representative of interviewed customers.

Forrester conducted extensive research into four Postman Enterprise customers. Researchers then aggregated the interviewees’ experiences and combined results into a composite organization with 1,500 developers, 10 million customers, and $500 million in revenue per year. The goal is to provide enterprises with a framework to evaluate the potential cost savings and business benefits delivered by the Postman API Platform.

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Interviewees reported automating phases of their development with the Postman API Platform, which streamlined and democratized their QA testing. The result in year three was 75% developer time savings from improved collaboration, 95% reduction in outages and degradations caused by code errors, and a 75% reduction in the developer onboarding process. Additional financial benefits include:

• Developer time savings from improved collaboration in API design valued at $4.7 million.
• Faster developer onboarding and time to value worth $2.3 million.
• Improved reliability with the Postman API Platform saving $453,300 from code-related business disruption.
• Reduced support center costs related to development issues valued at $2.0 million.

“The purpose of this study was to understand the economic impact that the Postman API Platform can have for large enterprises—many of whom are embracing an API-first approach,” said Abhinav Asthana, co-founder and CEO at Postman. “We are proud that Postman delivers value so broadly not just by enabling financial advantages, but by improving the developer experience and quality of work.”

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