Zuora, Inc., the leading cloud-based subscription management platform provider, today launched its inaugural Environmental, Social and Governance (ESG) Impact Report and announced that the company is carbon neutral for fiscal year 2022.

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“The Subscription Economy® has untapped potential to broaden access to goods and services, increase inclusion and equity, and create a more sustainable world”

The report spotlights Zuora’s efforts over several years with the goal of making a positive impact in ESG. Focus areas include how the company is building a more inclusive and equitable future for its employees and surrounding communities, the principles that will guide Zuora’s long-term corporate responsibility, and the company’s commitments to sustainability.

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Zuora’s fiscal year 2022 ESG Impact Report highlights the following accomplishments:

• Reached carbon neutrality for its fiscal year 2022 as a result of internal initiatives to reduce emissions and by purchasing high-quality carbon offsets to mitigate the environmental impact of the remaining emissions, and affirmed its commitment to maintaining carbon neutrality in the future. By partnering with Watershed, a climate technology platform, the company measured its carbon footprint across Scope 1, 2 and 3 emissions, which sets a baseline to help the company reduce its greenhouse gas (GHG) impact moving forward.
• Fostered a diverse and inclusive workplace culture: 41% of Zuora employees, 60% of its executive team and 56% of its Board of Directors self-identified as members of underrepresented groups at the end of fiscal year 2022, which includes women globally, and, in the US, individuals who self-identify as being from underrepresented groups, such as Asian, African American and Latinx individuals. Zuora’s Diversity, Equity and Inclusion (DE&I) function, which was created in 2020, continues the company’s 2018 goal that 50% of employees self-identify as members of underrepresented groups.
• Donated more than $1 million to impact-driven organizations across the globe through its Zuora for Good Impact Fund.

“The Subscription Economy® has untapped potential to broaden access to goods and services, increase inclusion and equity, and create a more sustainable world,” said Tien Tzuo, Founder and CEO at Zuora. “Our first ESG Impact Report serves as a foundation of our progress and unwavering commitment to creating solutions that are better for people, better for business and ultimately, better for the planet.”

The report is a key milestone for Zuora’s ESG journey, providing accountability and transparency as the company expands its ESG strategy and execution. To support these efforts, Zuora has built a cross-functional ESG team and partnered with several external advisors to help further these programs into the future.

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