RingCentral, Inc. , a global leader in AI-powered business communications, announced it is the Chicago Cubs’ official cloud-based business communications partner, transforming how the organization engages with fans and powers employee collaboration. In addition, RingCentral will now have rotational messaging featured on the Wrigley Field Marquee and branding in the Cubs bullpen.

“The Cubs have one of the most passionate fan bases in baseball, and we’re excited to help them connect with those fans in new ways,” said Akshay Srivastava, Executive Vice President & GM, Go-to-Market at RingCentral. “Our AI communications platform will streamline how the organization communicates internally and externally, making every interaction more meaningful.”

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Hosting nearly 3 million fans at Wrigley Field each year, the Cubs were in search of communications technology that matched the scale of their fan base. Enter RingCentral. With RingEX^Ⓡ, the Cubs will boost internal collaboration and reduce costs. RingCX^Ⓡ and RingSense^Ⓡ will bring AI-driven insights to customer service, elevating agent performance and fan satisfaction. Add in seamless Microsoft Teams integration, and the Cubs can expect faster response times, rock-solid call reliability, and a next-level fan experience—all in the cloud.

“We’re thrilled to announce RingCentral as a new partner of the Cubs,” said Cubs Vice President of Technology Steve Inman. “With RingCentral’s communications solutions, we can continue our focus on what matters most – providing our fans with outstanding gameday experiences while at Wrigley Field. RingCentral’s communications solutions bring an industry-leading technology to the Cubs organization that helps us meet the ever-changing needs of the sports industry.”

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“With a long-standing relationship supporting the Cubs, we worked collaboratively to address the complexities of a historic venue while aligning technology advancements with the organization’s pursuit of excellence,” said Joe Rittenhouse, Co-CEO of Converged Technology Professionals. “Moving from their on-premise system to RingCentral’s cloud platform was the right strategic decision, and we’re proud to help them through another transition. Professional sports organizations have unique communication demands, and RingCentral delivers the reliability and scalability and AI tools that world-class organizations require.”