M-Files Corporation, the intelligent information management company, announced that it has been recognized in the 2021 Gartner Critical Capabilities for Content Services Platforms report.¹ In the Gartner evaluation of 20 vendors on four use cases, M-Files received scores that were among the top three highest across all use cases. M-Files received the highest score for the Information Governance Use Case (4.18 out of 5) and the second highest score for the Business Role Hub Document Management Use Case (3.61 out of 5), which the company views as a testament to its innovative federation and metadata capabilities.

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“We are pleased to have earned coveted distinction among 20 vendors across all use cases and key critical capabilities in the evaluation”

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“We believe our leading scores in two of the four use cases in this year’s Gartner Inc.’s Critical Capabilities for Content Services Platforms is a reflection of our commitment to overcome the challenges presented by legacy inflexible document management solutions,” said Antti Nivala, founder and CEO, M-Files. “During the shift to hybrid work, employees have leveraged metadata to not only search and organize, but also to manage, secure, share, and improve visibility of content. We feel our strong metadata foundation and federation capabilities provide a unique level of flexibility that enables organizations to easily adapt to changing business needs — empowering a smarter way to work.”

In addition, M-Files achieved the third highest score among 20 vendors in the Content and Process Automation Use Case (3.55 out of 5) and the Cloud Office Content Services Use Case (3.46 out of 5). In addition to use cases, the report also evaluated vendors on critical capabilities. “We are pleased to have earned coveted distinction among 20 vendors across all use cases and key critical capabilities in the evaluation,” said Nivala.

M-Files provides an innovative approach to information management that connects people with the content that they need, when they need it, regardless of where it is stored, to increase the productivity of knowledge workers, ensure a seamless digital experience, strengthen collaboration, enable business continuity, and reduce business risk. Its metadata-driven, repository-neutral, and AI-powered platform combines intuitive document management with adaptable business processes, empowering knowledge workers to find and use the information they need with the context that matters to improve productivity.

M-Files’ approach to content federation connects content in siloed repositories — giving knowledge workers a full 360-degree view of content they need, while also adhering to governance requirements. Unlike other solutions, M-Files is not limited to rigid enterprise search capabilities, but instead allows content in external repositories to be governed by M-Files’ open metadata-driven architecture.

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The 2021 Gartner Critical Capabilities for Content Services Platforms report is the companion research to the 2021 Gartner Magic Quadrant™ for Content Services Platforms report and uses the same evaluation data. M-Files was named a Visionary in the 2021 Gartner Magic Quadrant™ for Content Services Platforms² and positioned furthest for Completeness of Vision.

Download complimentary copies of the 2021 Gartner Magic Quadrant for Content Services Platforms and the 2021 Gartner Critical Capabilities for Content Services Platforms reports.