PagerDuty and Anodot Partner to Optimize Customer Operations With Real-Time Autonomous Analytics

By MTS Staff Writer On Feb 7, 2019

Autonomous Analytics Company and Digital Operations Management Platform Work Together to Provide Customers with Fast Time to Detection, Preventing Business Blind Spots

Anodot, the autonomous analytics company, and digital operations management platform, PagerDuty, announced their strategic collaboration as integration partners to ensure customers benefit from true self-service detection, providing accurate alerts of business incidents in real-time.

As integration partners, PagerDuty and Anodot collaborate to bring joint value to customers, delivering an unparalleled digital experience with real-time insights and detection. With PagerDuty’s real-time operations management and Anodot’s real-time incident detection, this partnership will enable customers to constantly stay one step ahead of damaging business events, before costing companies significant ROI.

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“PagerDuty looks to deliver exceptional digital experiences for customers, and with Anodot, we combine operations management with real-time business incident detection, guaranteeing the prevention of problems that could impact business reputation and revenue. We look forward to continue working with Anodot to provide extraordinary service for customers, consistently delivering actionable business insights each time,” said Steve Gross, the Strategic Business Development & Alliances Executive for PagerDuty.

Anodot’s integrated solution with PagerDuty ensures detection of critical business incidents and root cause analysis, allowing companies to restore services and mitigating risk. Customers such as Clicktripz and Browsi depend on Anodot’s autonomous analytics solution in combination with PagerDuty’s operations management to monitor business data at a highly granular level in real-time, for faster detection and resolution of business issues.

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“Through using Anodot and PagerDuty’s integrated service, our processes are instantly streamlined, giving analysts insight into metrics that would normally take hours to discover, mitigating any potential business risks immediately,” said Nathaniel Zenou, CEO, Browsi. “With easy to use technology, Anodot and PagerDuty are a great add-on to our Customer Success team, giving us real-time business insights that are accurate unlike any BI tool on the market.”

“Partnering with PagerDuty has allowed for even better real-time insights, bringing operational management to our customers,” said Amit Levi, Anodot’s VP, Head of Product. “We are honored to be collaborating with PagerDuty as an integration partner, and look to continue to enhance customer experience through working together.”