Companies Can Now Streamline Customer Communication Management with OpenText Exstream on Salesforce AppExchange

OpenText, a global leader in Enterprise Information Management (EIM), announced that OpenText Exstream for Salesforce is now available on Salesforce AppExchange, offering users a powerful solution for personalized, consistent customer communications management.

“Customers demand personalized, authentic, and creative interactions with the brands they love. Delivering engaging experiences is a key competitive differentiator, helping to build trust and reduce churn,” said Patricia E. Nagle, senior vice president, CMO, OpenText. “Built on the Salesforce platform, OpenText Exstream for Salesforce enables companies to create rich, engaging and responsive customer communications.”

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OpenText Exstream is an industry-leading platform for managing multi-channel, global customer communications. With sophisticated workflow automation, compelling design and branding features, and options for infinite personalization, OpenText Exstream allows business users to easily manage their customer communications programs and campaigns without intervention from technical experts.

Nagle added “OpenText continues to create powerful collaborations with the companies driving digital business today, enabling customers to solve their most pressing business challenges and drive meaningful interactions with their customers.”

This expanded collaboration builds on the success of OpenText Extended ECM for Salesforce, which delivers sophisticated and secure content services. OpenText Extended ECM for Salesforce is available on Salesforce AppExchange.

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Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 5,000 solutions, 6 million customer installs and 80,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and AI technologies for businesses.

Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc.

OpenText, The Information Company, enables organizations to gain insight through market leading information management solutions, on premises or in the cloud.

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