With all the tasks a small business owner juggles from day-to-day, knowing when to connect with their customers with the right message is overwhelming. The FreshLime Customer Connection Platform was specifically designed to plug directly into a small business’ existing customer software—enabling these timely & relevant connections. FreshLime’s new public REST API now brings a multitude of benefits to FreshLime partners, the most important of which quickly builds an integration that provides direct access to customized playbooks for service-based local businesses. These playbooks create personalized 1:1 engagement between small business owners and their customers that drive additional business and revenue opportunities.

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FreshLime’s new public REST API will serve FreshLime customers and partners in several ways:

• Partners and customers will now be able to directly integrate with FreshLime’s Customer Connection Platform driving personalized 1:1 communication between a small business and their customers.
• Software providers can now integrate with FreshLime easily and add powerful customer engagement tools to enhance their existing SaaS platforms.
• All data brought into FreshLime’s platform is standardized for easy integration and optimized tracking and reporting.

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“We are thrilled to enter into a new decade with more ways for small businesses to extract additional value from their data,” stated Jay Bean, CEO & Founder of FreshLime. “Over the past couple of years more than 320,000 data connections have been established for thousands of our customers, and as a result we are collecting Billions of dollars in direct customer transactions, which gives us a unique perspective on the most meaningful interactions that drive value for small businesses. It is more important than ever for us to provide every CRM, POS, and Field Management software a simple way to seamlessly integrate with our Customer Connection Platform.”

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