Arcis Capital Partners joins existing investors in funding the company’s growth

Cerebri AI, which develops and sells CVX – one of the most sophisticated customer experience (CX) platforms in the world – using AI and reinforcement learning to drive customer engagement and financial success, announced a capital infusion of $7 million from new investor Arcis Capital Partners and existing investors. 

Cerebri AI formally launched its new CVX v2 software platform in September 2019, and after previewing the platform, since July 2019, already has pilots with companies selling to over 200 million consumers.

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“CVX is a break-through product for banking, insurance, telecom and other large-scale enterprises, and is especially suited for the Asian market,” said Afzal M. Tarar, Chairman and Managing Partner of Arcis Capital Partners. He went on to say, “We have deep CX experience and have never seen a solution that solves so many CX problems in one easy-to-use, AI-driven platform.  We look forward to a long and successful partnership with Cerebri AI.”

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“We are encouraged by the support of our new and existing investors in bringing our revolutionary CVX platform to market,” said Jean Belanger, Co-founder & CEO of Cerebri AI. “The rapid acceptance of CVX v2, by some of the world’s largest companies, highlights the superior insights possible using reinforcement learning, versus more traditional rules-based and AI-lite BI tools, used for scoring customer engagement, up-selling, cross-selling, retention, churn and customer acquisition.”

“We are incredibly pleased to welcome Arcis Capital Partners to the Cerebri AI team,” said Arun Prakash, CFO of Cerebri AI.  “Arcis has extensive experience in financing software companies like Cerebri AI, and in helping bring complex solutions such as CVX v2 to market.”

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