Business continuity solution will allow organizations to reduce operational risk and avoid revenue disruption and regulatory penalties while realizing immediate value

Doxim, the leading customer communications and engagement technology provider serving financial and regulated markets, today announced the availability of its Customer Communications Business Continuity Solution, Doxim BCS. An on-demand overview of the solution was made available online for interested parties to review.

Doxim BCS has been designed to enable organizations to quickly shift their communications execution to a reliable partner ready to support the entire process, from creation to delivery, in the event of a business interruption or need. Unlike other backup solutions, Doxim BCS provides immediate value to clients through a quick-start process that defines, integrates, and fulfills a portion of their communications, delivering instant ROI and ensuring seamless customer experience.

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Whether it’s the impact of an interruption such as COVID-19 or perhaps a resource constraint at peak time, Doxim BCS offers a flexible solution to ensure the continued delivery of customer communications. By providing a complete omni-channel platform, Doxim also assists organizations with their entire communications strategy, from traditional print and mail requirements to executing upon digital transformation initiatives for communications.

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“With the impact of business interruptions such as the one we are experiencing with COVID-19, organizations are recognizing that they need flexible solutions that can scale quickly to support their ongoing business requirements,” said Michael Rogalski, President and CEO of Doxim. “Doxim’s Business Continuity Solution for communications will allow our valued clients the flexibility to pivot their business in moments of need and offer a complete, connected, and continuous omni-channel experience for their customers.”

In times of crisis, Doxim believes that communication is the key driver for customer experience and loyalty. From print to digital, email to HTML to text, customers need on-demand, personalized experiences and communications, through their preferred channels. Doxim’s Customer Communications Management platform delivers that personalized omni-channel experience as through scalable SaaS software and services while also supporting seamless business continuity.

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