The NVM Platform Received a Gold Award in the Cloud Computing/SaaS Product or Service for Contact Center Category

NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that the cc has won a 2018 Customer Sales and Service World Award.

NewVoiceMedia has won a 2018 Customer Sales and Service World Award.

The annual Customer Sales and Service World Awards program, with active participation from a broad spectrum of industry voices, encompasses the world’s best in sales and service or contact center individuals, teams, departments and achievements. The NVM Platform received a gold award in the Cloud Computing/SaaS Product or Service for Contact Center category.

Also Read: NewVoiceMedia Wins 2018 Cloud Computing Product of the Year Award

NVM’s global cloud telephony platform is an intelligent, multi-tenant contact center and inside sales solution that joins up all communications channels and plugs straight into an organization’s CRM software for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NVM ensures complete flexibility, scalability and reliability.

“We are honored to be recognized as a gold Customer Sales and Service World Award winner,” says John Eng, Chief Marketing Officer at NewVoiceMedia. “Our cloud contact center platform is helping companies worldwide transform their sales performance and deliver a more emotive customer experience, and this achievement underscores our commitment to help businesses looking to improve and compete on customer experience.”

Also Read: NewVoiceMedia Wins 2018 CUSTOMER Magazine Product Of The Year Award

NVM is a leading global provider of cloud contact center and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more. Its award-winning platform joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data.

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