Carefeed Secures Venture Funding to Expand Digital Communication Solutions for Senior Care Facilities

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Carefeed, a leading provider of digital communication solutions to senior care facilities, announced that it closed a venture financing round. The round was led by Allos Ventures, with participation by M25, and will enable Carefeed to expand its footprint in skilled nursing and senior living communities across the United States and Canada, enhance its digital communication platform, and broaden its offerings into other patient care settings.

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Over the past year, senior care communities learned the vital role a modern digital communication platform can play in sharing and documenting critical updates with residents, families, staff, and referral sources. Many communities discovered that their traditional communications systems and processes were inadequate, inefficient, and often non-compliant with state and federal regulations.

Carefeed’s HIPAA secure SaaS platform digitizes the information and materials that senior communities share with their various stakeholders. The platform automates antiquated and time-consuming processes by using text, email, voice, and video to seamlessly distribute critical updates and announcements, enable e-signature of admission agreements, allow staff-to-resident/family and staff-to-staff communication, schedule care conferences and offsite doctors’ appointments, and much more.

“Senior care providers are under extraordinary pressure—especially in a post-COVID-19 environment—and effective communications through a fast, reliable, secure, and user-friendly platform is critical in building trust and giving peace of mind and assurance to residents, families, staff and others,” said Terry Wall, founder and CEO of Carefeed.

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“Our investment in Carefeed aligns with our mission to invest in industry-changing businesses that are addressing significant sources of pain for their customers. We are excited to join forces with Terry and Carefeed and to help the company expand its ability to positively impact senior care,” said John McIlwraith, managing director of Allos.

“It’s not every day you see a company growing double-digits revenue each month in a rapidly evolving large market, and one that knows the ins and outs of the industry so well. But then again, Carefeed isn’t an ‘everyday’ business — it’s the future,” said Victor Gutwein, founder and managing partner of M25.

“Carefeed has transformed the way our industry can communicate,” said Nicole Gonzales of NewGen Health. “Their solution has saved our staff countless hours! Carefeed is always enhancing features to make our workflow easier, we cannot wait to see what is next with this announcement.”

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MTS Staff Writer

MarTech Series (MTS) is a business publication dedicated to helping marketers get more from marketing technology through in-depth journalism, expert author blogs and research reports.

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