Following a data breach of 700M users on LinkedIn, new data shows that consumers are concerned about sharing their personal information over social media As retailers prepare for back-to-school season, many are anticipating an…
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Company also joins 15 other industry-leading third-party data providers as part of Truthset Data Provider Network Fluent, Inc., a leading data-driven, performance marketing company, announced rankings in Truthset’s Truthscore™ Index for Q2…
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The Keyword Generator delivers a holistic view of search activity across Google, YouTube and Amazon for the first time Similarweb , a leading digital intelligence company, announced updates to the Keyword Generator tool within its Digital…
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New Thrive Platform Comes As Demand for NPS, eNPS, and CSAT Data Explodes SPLICE Software, a customer engagement company specializing in automated communication workflows and digital communications announced the launch and rebranding of…
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15-year engineering team veteran brings experience from Facebook, Amazon and Oracle AudioEye, Inc., the industry-leading digital accessibility platform, today announced that Mase Graye has joined its executive leadership team.  With over…
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TCI Acquisition Company, Inc. (DBA TCI Entertainment), a company focused on video game and e-commerce technology software, welcomes four new board members. Following the strategic acquisition of Stocket's assets and its patented…
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BryterCX, a tech innovator providing advanced customer journey management solutions, announced that it has secured one of the largest U.S. banks as a client this month. The bank competitively selected BryterCX due to its 17 years of deep…
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The premier SaaS-based Engagement Marketing company elevates a rising star to a critical position Banzai, the premier SaaS-based Engagement Marketing company, announced Ashley Levesque as the new Vice President of Marketing. When Banzai…
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Edit Kin + Carta, a leading data, customer acquisition, and retention specialist within Kin + Carta plc, has been appointed by the Royal Institution of Chartered Surveyors (RICS) to implement Microsoft Dynamics 365 Customer Insights. The…
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Don McKenzie to Become Chairman of the Board of Directors Richard Maranville to Chair Technology Committee Elliot Fuhr to Chair Audit Committee Jeff Eccles Appointed Senior Vice President of Technology The IMAGINE Group, a leading…
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Rybbon integrates with Forsta’s survey importing tool (Confirmit Horizons) to enable end-users to transform insights into business actions. Rybbon, the leading platform for digital rewards management, announced a partnership with Forsta,…
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Fusion Essence Cloud will automate core processes and digitalize the end-to-end customer journey to support growth in mortgage lending and savings Finastra announced that UK-based specialist building society, Teachers Building Society, has…
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Leading marketing personalization software company explores how to guide consumers in purchasing decisions and offers insight into why they disengage or opt out of marketers’ lists Movable Ink, the leading software company powering content…
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Complimentary conversational chatbot solution added to platform Comm100, a global provider of omnichannel customer engagement solutions that connect brands with their customers, announced the addition of a conversational, keyword-based…
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Dynata, the world's largest first-party data platform for insights, activation and measurement, today announced the acquisition of inBrain.ai, a people-based insights and survey platform. The acquisition furthers Dynata's mission of…
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For its first benchmark report, Hiver surveyed 500+ US-based support professionals to uncover the latest trends in customer service performance and delivery As many as 75% of customer service teams deliver support outside of regular…
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Mobile Partner’s Early Adoption of Eyeota’s ID-Agnostic Solution Enables Expansion into Eight New Global Markets Customer intelligence platform Lifesight today announced that it has now expanded the usage of its customer identification…
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Ads are a powerful and underutilized profit tool for marketplace operators. A Goldman Sachs Equity Research report noted in February 2021 that “in the US alone we believe retailers are positioned to generate $15-$20 billion of e-com…
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Hootsuite builds the future of social commerce, providing brands the opportunity to drive more sales via their social channels by leveraging the power of AI. Hootsuite today announced its acquisition of Heyday, a Montreal-based…
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cloudHQ, an email management company based out of San Francisco, California, announced a feature upgrade of its popular Gmail™ Email Templates by cloudHQ app, where creatives can now design and share their email templates with 1- click.…
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