Independent research report finds reference customers are “enthusiastic about BigCommerce as a trusted partner” and recognizes BigCommerce with highest scores possible in partner ecosystem, architecture, product vision and roadmap criteria

BigCommerce , a leading Open SaaS ecommerce platform for fast-growing and established B2C and B2B brands, today announced it was named a Strong Performer by Forrester Research in both The Forrester Wave™: B2C Commerce Solutions, Q2 2022 and The Forrester Wave™: B2B Commerce Solutions, Q2 2022 reports.

BigCommerce received the highest possible score in 11 criteria in the Forrester Wave™ B2C evaluation: Role-based Access Management, Customer Success and Support, Promotions Management, Practitioner UX, Architecture, Extensibility and Integration Tools, Product Vision, Performance, Innovation Roadmap, Partner Ecosystem and Commercial Model.

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“BigCommerce has been ambitious in executing our product roadmap over the last year, which in turn has attracted more mid-market and enterprise brands looking for a trusted platform to give them a solid digital transformation competitive advantage”

The Forrester Wave™ B2C report cites BigCommerce’s “roadmap is one of the strongest in this evaluation” and the B2B report notes BigCommerce has a “strong performance against its product vision” as well as having “strength in architecture, third-party channels, and extensibility and integration.”

The Forrester Wave™ B2C and B2B reports also cite feedback from customers regarding their experience using the platform. In BigCommerce’s vendor profile, the Forrester Wave™ B2C report notes that “reference customers are enthusiastic about BigCommerce as a trusted partner.”

“BigCommerce has been ambitious in executing our product roadmap over the last year, which in turn has attracted more mid-market and enterprise brands looking for a trusted platform to give them a solid digital transformation competitive advantage,” said Meghan Stabler, senior vice president at BigCommerce. “We believe our placement as a Strong Performer, along with the feedback from our merchants, validates that BigCommerce is leading a new era of ecommerce with our open SaaS approach, making it the most open and flexible platform available for B2C or B2B merchants.”

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