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Customer service
Tag: customer service
Analytics
What does a Marketing Ops Professional Need to do to Thrive?
MTS Staff Writer
-
February 1, 2024
0
AI/ML
TaskGPT Launches in Zendesk Marketplace, Giving Customers Access to Leading Generative AI-fueled Customer Service Solutions
Globe Newswire
-
January 25, 2024
0
AI/ML
Ada Announces Partnership with Dixa to Deliver AI-First Customer Service Experiences
PRNewswire
-
January 17, 2024
0
AI/ML
Ninety Percent of CEOs Are Waiting for GenAI to Move Past the Hype or Experimenting in Small Ways
PRNewswire
-
January 12, 2024
0
AI/ML
Zendesk Signs Definitive Agreement to Acquire Klaus
PRNewswire
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January 9, 2024
0
AI/ML
Commbox Launches Era AI to Enable Customer Service to Be Intelligently Automated and CX Costs to Be Cut by 40%
Business Wire
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December 6, 2023
0
AI/ML
Marketing Technology Highlights of The Week: Featuring Ada, RTB House, Vendelux and more!
MTS Staff Writer
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November 27, 2023
0
Customer Experience Management
Jury Duty or Customer Service? What New Survey Insights Tell Us About the State of CX—and How to Improve It
Peter Mullen
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November 24, 2023
0
Email Marketing
Red Flags to Look for in an Email Marketing Platform: Pointers for Email Marketers
MTS Staff Writer
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November 22, 2023
0
AI/ML
Alibaba International Announces Pilot Launch of Comprehensive AI Suite “Aidge” to Streamline Global Commerce Operations
PRNewswire
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November 6, 2023
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AI/ML
Americans Believe Generative AI Will Transform Jobs, Marketing and User Experiences, According to New WEVO Survey
Business Wire
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November 1, 2023
0
Brand Safety
How Customers are Changing the Brand Game (and what to do about it)
Taylor Corrado
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November 1, 2023
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Content Management
Storyblok expert reveals latest CMS tips for holiday season
Marcus Paterson
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October 23, 2023
0
AI/ML
Ada Introduces Generative Actions, Enabling AI-Powered Customer Service Chatbots to Actually Resolve Customer’s Issues Without Human Intervention
PRNewswire
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October 11, 2023
0
AI/ML
Liveperson Recognized in Report on Generative AI and Innovative AI Applications by Independent Research Firm
PRNewswire
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October 3, 2023
0
AI/ML
Dispelling AI and ChatGPT Myths in Digital Marketing
Becky Ruyle
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September 27, 2023
0
Predictive Marketing
Playwire Promotes Stacy Willis to Chief Operating Officer
MTS Staff Writer
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September 13, 2023
0
Marketing Automation
PagerDuty Helps Customer Service Teams Resolve Issues Faster and More Efficiently with Workflow Automation and Private Status Pages
Business Wire
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September 12, 2023
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Customer Experience Management
Sinch Messagemedia Launches New SMS Service to Improve Customer Experience
PRNewswire
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September 11, 2023
0
AI/ML
Virgin Atlantic Selects Amperity to Deliver AI-powered Unified Customer Profiles Built on First-Party Data Foundation
MTS Staff Writer
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September 11, 2023
0
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