GetFeedback

New features capture customer feedback in secure environments like ATMs and leverage AI-powered sentiment analysis to give organizations a 360° view of their customers SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, today announced new product features within its multichannel customer experience (CX) platform, GetFeedback. The powerful new innovations enable customers to collect feedback in even more places like ATMs and high-security websites, and share that…

The new GetFeedback website represents SurveyMonkey’s latest phase of investment in an agile approach to CX that’s attracted customers like YETI, Peapack-Gladstone Bank, KLM Royal Dutch Airlines, and Mulberry SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, today revealed the newly rebranded GetFeedback website. Designed with the specific needs of CX leaders in mind, GetFeedback is an agile CX solution that delivers the ease, speed, and efficiency previously…

SurveyMonkey , a leader in agile software solutions for customer experience, market research, and survey feedback, today announced that Mulberry, a global luxury lifestyle brand, has selected SurveyMonkey’s GetFeedback platform to power its customer experience (CX) program. Compared to service-heavy CX offerings, the GetFeedback platform is a powerful yet easy-to-use agile CX solution that helps organizations set up their CX program within days—not months—to quickly understand and act on customer insights. Leveraging…