Oracle Takes Data-First Approach to New Customer Experience Innovations
Updates Across Oracle CX Cloud Help Brands Unify Customer Data, Personalize Interactions and Win More Business
To help brands ensure that each and every customer interaction is data driven, Oracle announced a series of new data-first updates across Oracle Customer Experience (CX) Cloud. The latest updates include new digital assistants for sales, customer service and marketing professionals, new data enriched B2B sales capabilities, and new industry solutions for telecom and media, financial services, and public sector.…