Who owns customer experience (CX) at your org? If you’re among the rare few, you may have a Chief Customer Experience Officer sitting at the table. But if you’re like most enterprises, CX has multiple owners, each tasked with curating it for their respective functions — be that marketing, sales, customer success, customer service, and so on. Everyone puts their unique spin on it and as a result, how a customer experiences the brand can feel less than seamless. Marketing Technology News: Vericast Survey: How Deals Play a…

The Greater Than One (GTO) Group, a privately held, global marketing and communications agency focused on providing clients with a unique blend of custom practice offerings, announced that Chris Mycek has been appointed Senior Vice President of Strategy & Growth. He will help clients achieve their business objectives by leveraging new technologies, emerging channels, and the fully integrated model of GTO Group.  "GTO Group's focus on attracting top talent with varied experiences is one of the main selling points for…

Leonovus Inc. is pleased to announce that it has signed an agreement to become an Affiliate of AI Partnerships Corp ("AIP"). AIP is establishing a world-wide network of artificial intelligence ("AI") solution integrators targeting small to medium-sized companies who typically have had limited access to AI because of the cost and complexity of implementation. The AIP network solves the access problem by providing a global network of focused AI system integrators. Marketing Technology News: Vericast Survey: How Deals Play…

Fobi Ai Inc., a leading data intelligence company using artificial intelligence to help clients turn real-time data into actionable insights and personalized customer engagement is pleased to announce that Loop Insights is rebranding as Fobi AI today. The Company’s new name, logo, website, and messaging will launch tonight. In addition, the Company’s ticker symbols will also change in the near future to match the company name, with the TSXV changing to “FOBI” and the OTCQB changing to “FOBIF”. The purpose of the…

Chime Technologies, an award-winning sales acceleration system for the real estate industry, and Revaluate, a data company that reveals likely movers, announced the two companies have joined forces to help real estate professionals zero in on the leads that have the highest propensity to transact and bolster conversions. Both solutions are highly regarded for their innovative use of artificial intelligence (AI) technology. By integrating capabilities directly into the Chime platform, the partnership will combine lead…

Leading social intelligence firm, DigitalMR, has unveiled the launch of an innovative Artificial Intelligence platform that can provide brands with invaluable insights from unstructured customer data from multiple internal and external source types. Already utilised by several top-tier organisations, the AI led platform, listening247, successfully adds accurate, actionable, and timely intelligence to any text, audio, images and other visual content published online about a specific brand and/or topic to aid…

Data management is the practice of collecting, keeping, and using any data that a company or an organisation acquires securely, efficiently, and cost-effectively. It is important to organise the data in such a way that it is both easily accessible as well as kept under tight security to prevent any misuse of the same. A robust data management strategy is very important for any organisations as data is the most important intangible asset that adds immense value to the company and its operations. Marketing Technology News: …

Amelia, the largest independent leader in enterprise Artificial Intelligence (AI), announced that it has been recognized as a Leader in Intelligent Virtual Agents (IVA) and IT Automation categories in the latest Zinnov Zones for Hyper-Intelligent Automation (HIA) – H1 2021 ratings. The evaluation of IVAs was based on key parameters such as channels supported, deployment, intelligent capabilities, and use case coverage. Zinnov scored Amelia the highest compared to other vendors in each of these areas of assessment,…

Loop Insights Inc., a global leader in providing real-time data analytics through artificial intelligence to drive customer activation and engagement, is pleased to announce it has been selected by bdG Sports to provide its complete venue management and fan engagement platform to the Black Friday NCAA Basketball Duke vs. Gonzaga heavyweight bout on November 26, 2021 at T-Mobile Arena in Las Vegas. The event is expected to attract a record crowd both in attendance and on national television. In addition, Loop has also been…

Algolia, the leading API Platform for Dynamic Experiences, today launched Algolia Recommend: a high-performing, Artificial Intelligence (AI)-optimized API that accelerates the creation and implementation of product or content recommendations across digital touchpoints. Algolia Recommend surfaces in milliseconds the most relevant recommendations, offers, or suggestions for a shopper using Machine Learning models that collect data from two sources: shopper behavior (the shoppers’ actions across a website or app, including…

Growing its Artificial Intelligence (AI) portfolio, Ingram Micro Inc. announced an expanded, and now global, business relationship with UiPath, a leading enterprise automation software company and Robotic Process Automation (RPA) tech innovator. RPA enables organizations in the digital transformation (DX) era to increase efficiency, workflow determinism, operation accuracy and compliance with regulations by automating repetitive and time-consuming mundane tasks. Additionally, software robots work to establish end-to-end…

Aravo Solutions, the leading vendor of intelligent automation for third-party risk and performance, announced that artificial intelligence and machine learning (AI/ML) are now included with Aravo for Third Party Management (1). A ready-to-use solution, Aravo for Third Party Management is an end-to-end SaaS application for managing third-party risk across the entire relationship life cycle. Aravo AI is a native AI/ML engine that is embedded in the Aravo Platform to help third-party risk professionals automate processes,…

Anonos, a leading provider of state-of-the-art data enablement and protection technology, announced today that it has become an official member of the World Economic Forum Global Innovators Community, serving as a Data Protection Technology expert for the Fourth Industrial Revolution. Organisations must embrace advanced data protection techniques to effectively control the analytics, artificial intelligence (AI) and machine learning (ML) that now begin to blur our physical, digital, and biological data-driven worlds.…

Red Hat, Inc., the world's leading provider of open source solutions, announced that Turkcell, a leading converged telecommunication and technology services provider, has built its new artificial intelligence (AI) services architecture and application hub on Red Hat OpenShift, the industry’s leading enterprise Kubernetes platform. This has helped Turkcell to transform customer experiences, drive operational efficiencies and bring a greater diversity of consumer and business innovations to market faster. Marketing…

Artificial intelligence has been a hot topic for decades, but now, businesses everywhere are finally starting to take notice. AI is not just an interesting concept anymore - it's becoming more and more of a necessity. In this post, we'll talk about how you can use artificial intelligence to help write blog posts and content like never before! Marketing Technology News: MarTech Interview with Armen Adjemian, Co-Founder and CEO at DISQO Let's face it. Everyone wants to write more content, but most people simply don't…

Evolve Media AI is celebrating its cloud-based app's milestone achievements with a special Zoom Meeting for investors and other interested parties on Thursday, April 22, at 4:00 pm. The team will demonstrate its first MVP as it closes out its seed-round funding and is looking to expand its development team by hiring full-stack developers and data scientists. Multiple perspectives or videos of an event merged into one seamless and affordable video for everyday users, event organizers, and brands. That's what Evolve Media…

Copysmith, a startup that uses artificial intelligence (AI) for creative content generation, announced a $10 million investment through a partnership with Harmony Ventures Labs (HVL) and funds advised by PSG. The funding is intended to help Copysmith accelerate growth through additional hiring for engineering and design talent and added investment in developing innovative client solutions for the users of the platform. Copysmith also announced that Shegun Otulana, a start-up veteran, will assume the role of CEO for the…

Sophisticated fraud operation consisted of nearly one million infected mobile devices impersonating millions of connected TV products and hundreds of billions of fake advertising requests, a major CTV operation HUMAN (formerly White Ops), a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human, today announced the discovery and disruption of a new, highly sophisticated botnet focused on defrauding the Connected TV (CTV) advertising ecosystem. Omnicom Media Group, The Trade…

According to research findings by NTT DATA, senior financial services executives overwhelmingly agree that implementing Artificial Intelligence (AI) will be the key competitive driver of success over the next few years. In fact, 83% agree that AI is creating new ways to differentiate offerings and win customers, driven by access to unique data sets; however, obstacles remain and adoption lags. Respondents report technology implementation (55%), creating new business startup culture in an established business (51%),…

Qumu Corporation, a leading provider of cloud-based enterprise video technology, announced the development and release of its live captioning capabilities. The new release of Qumu Cloud provides artificial intelligence (AI)-based translation of voice to on-screen captions for video viewers. Developed by Qumu’s cloud engineering team, it is available to all Qumu customers and included in the license subscription. Marketing Technology News: Contentful Unveils New Features and Partner Apps at Second Annual Blueprints…