Author

Jason Valdina

Jason Valdina is Senior Director, Go To Market Strategy for Digital Engagement Channels at Verint. Verint provides customer service and marketing technology to 85 percent of Fortune 100 companies and thousands of brands worldwide. It provides a Messaging and Social engagement platform that is specifically designed to help businesses efficiently and securely manage customer service across social and messaging channels.

Guest Authors

Social Media Strategies for Customer Engagement Success: How to Meet Consumers Where They Are in…

Jason Valdina Mar 9, 2023

Social messaging has become a standard for customer engagement. In fact, it’s hugely popular among consumers, especially those 45 and under. Verint’s State of Digital CX report found that half of all young consumers engage with…
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