Author

Jen Snell

Jen Snell is vice president of Go-to-Market Strategy, Conversational AI at Verint.

Lackluster Chatbots Get Kicked to the Curb as Consumers Demand More from Digital-First Experiences

Jen Snell May 9, 2022

Organizations are struggling to keep up with consumers who continue to demand more from their digital-first experiences. To meet that need, businesses must step up and deliver smart, savvy self-service solutions that don’t leave consumers…
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