Author

Jonathan Moran

Jonathan Moran is a global product marketing manager at SAS, with a focus on customer experience and marketing technologies. Jon has over 20 years of marketing and analytics industry experience including roles at Earnix and the Teradata Corporation in pre-sales, consulting and marketing.

Guest Authors

Can Immersive Customer Experiences Cure the Skimpflation Blues?

Jonathan Moran Mar 24, 2022

Do you feel you’re paying more for products and services, whether it’s as simple as an item at a grocery store or an exciting weekend away? Do you feel you’re getting less for your money, either in the quantity of product or the quality of…
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Guest Authors

How Not to Tank your NPS Score During the Holidays Due to Supply Chain Shortages Jonathan Moran –…

Jonathan Moran Nov 26, 2021

By now, we’re all painfully aware of global supply chain issues. From groceries to apparel, PCs to cars, appliances to toys – everything is in short supply. The effect of these shortages is rippling down from the manufacturer to the…
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