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Airline Call Center Bot

Automation Anywhere Bot Slashes Flight Cancellation Processing Times from 20 Minutes to 3 Minutes

RPA solution helps airlines and hospitality industry manage customer demand amid COVID-19 Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced a new AI-powered bot to help airlines and hotels speed the processing of an unprecedented number of customer cancellations due to the coronavirus (COVID-19.) Travel has quickly come to a standstill, as international borders closed, flights were grounded, and social distancing measures took effect.¬†COVID-19 has had a significant impact on the…