Amazon’s Positive User Experience (UX) Rivals Social Media Sites, New Survey Finds
Website Users Are Most Likely to Return to a Site with Useful Content, Even If the Site Does Not Have the Best User Experience
Website users believe Amazon has the best user experience (UX) among top websites, despite the continued popularity of social media sites such as Facebook, YouTube, and Instagram, according to a new survey conducted by Clutch, the leading B2B research, ratings and reviews company.
The largest share (21%) of website users surveyed think Amazon's UX outperforms Facebook and YouTube, even though…